Thank you for choosing MCKENZIE SEXY LLC.

We currently offer shipping services only within the United States; we do not support orders for delivery to countries or regions outside the U.S.

1. Shipping Coverage

We currently ship only to addresses within the United States, including the contiguous U.S. and other U.S. regions serviced by our carriers.

International shipping is not currently available.

2. Shipping Carriers

Depending on the delivery address, package size, and shipping conditions, we may use the following third-party logistics carriers:

USPS

UPS

FedEx

The specific carrier will be selected based on the details of your order.

3. Processing Time

Orders typically require 1–3 business days for processing and preparation.

Once the order has shipped, we will provide tracking information . Weekends and U.S. federal holidays are generally not included in the order processing time.

4. Estimated Delivery Time

Under normal circumstances, estimated delivery times for orders within the U.S. are as follows:

Shipping Method Estimated Delivery Time

Standard Shipping 3–7 business days

Remote Areas or Special Addresses May require additional time

The delivery times above are estimates, not guaranteed delivery dates.

Actual delivery times may be affected by weather, holidays, peak shipping seasons, carrier operations, address issues, or other uncontrollable factors.

5. Order Tracking

Once the order has shipped, we will provide tracking information where applicable.

You can view your package’s transit status using the tracking information provided. If tracking information does not update for a period of time, please be patient, as there may be scanning delays at certain transit points.

6. Shipping Delays

While we strive to ensure orders are shipped promptly, the actual delivery process is handled by third-party logistics carriers.

If delivery is delayed due to severe weather, natural disasters, holidays, peak shipping seasons, carrier delays, or other uncontrollable factors, we will do our best to assist you in checking your order status, but we cannot guarantee a specific delivery date.

7. Address Information

Please ensure that the shipping information you provide—including your name, street address, city, state, and ZIP Code—is accurate and complete when placing your order.

If a package cannot be delivered, is returned, or requires reshipment due to an incorrect or incomplete address provided by the customer, additional shipping fees may apply. If you discover an error in the shipping address provided for your order, please contact us as soon as possible:

Email: [email protected]

Phone: (907) 738-3656

Address: 169 KUTTER RD, FAIRBANKS, AK 99701

8. Package Not Received

If the tracking status indicates that the package has been delivered but you have not received it, please first check:

Your doorstep, mailbox, or other secure drop-off locations;

Whether a family member or neighbor accepted the package on your behalf;

Delivery photos or records provided by the carrier;

The specific delivery address listed in the tracking information.

If you are still unable to locate the package, please contact us, and we will do our best to assist you in investigating the matter.