Welcome to the website operated by MCKENZIE SEXY LLC (hereinafter referred to as “we” or “the Company”). By accessing, browsing, or using this website, or by purchasing our products, you acknowledge that you have read, understood, and agreed to be bound by the following terms and conditions.

If you do not agree to these terms, please discontinue use of this website.

1. Product Sales Policy

Unless otherwise required by applicable law or in the event of a quality defect confirmed by us, all products sold on this website are final sales.

Due to the hygienic and intimate nature of women’s lingerie and intimate apparel, we generally do not accept requests for returns or exchanges based on personal preference, incorrect size selection, change of mind, or other reasons unrelated to product quality.

Please contact us promptly if the product you receive has manufacturing defects, obvious damage caused during shipping, or other issues confirmed by us. Upon verification, we will provide an appropriate solution based on the specific circumstances.

For details regarding returns, refunds, and the handling of defective products, please also refer to the “Return & Refund Policy” on our website.

2. Product Information

We make reasonable efforts to ensure that product images, descriptions, sizes, prices, and other information on the website are accurate.

However, due to factors such as display devices, lighting conditions, and production batches, the actual color, appearance, or details of the products may differ slightly from the images shown on the website.

We reserve the right to modify product information, prices, inventory levels, and product availability without prior notice.

3. Orders and Payment

By submitting an order, you agree to provide true, accurate, and complete order and payment information.

All orders are subject to our order confirmation and payment authorization processes.

We accept the payment methods displayed on the website’s checkout page. All payments must be completed or validly authorized before the order is processed.

We reserve the right to cancel or refuse an order in the following circumstances:

Insufficient product inventory;

Payment not authorized or issues with payment information;

Obvious errors in order information;

Suspected fraud, unauthorized activity, or abnormal transactions;

Violation of these terms or applicable laws and regulations.

If an order is cancelled after payment has been made, we will refund the relevant amount as applicable.

4. Prices and Taxes

Product prices displayed on the website are subject to change based on market conditions, promotional activities, or other commercial factors. Applicable sales tax and other legally required fees will be calculated during the checkout process in accordance with applicable laws.

5. Intellectual Property

This website and all its content, including but not limited to:

trademarks and brand names;

logos;

product images;

product text and descriptions;

website design and page layout;

graphics, videos, and other visual content;

text, materials, and other content on the website;

are protected by applicable intellectual property laws and are the property of MCKENZIE SEXY LLC or its authorized licensors.

No individual or entity may copy, reproduce, modify, distribute, sell, publicly display, commercially use, or otherwise exploit the content of this website without our prior written permission.

Purchasing our products does not grant you ownership of or a license to use the relevant trademarks, images, text, designs, or other intellectual property.

6. Website Use

You agree to use this website in a lawful manner and shall not:

violate any applicable laws or regulations;

gain unauthorized access to or attempt to compromise the website’s systems;

upload malware or other harmful code;

interfere with the normal operation of the website;

conduct transactions using a fraudulent or false identity;

collect other users’ information without authorization;

engage in conduct that may harm the interests of the Company or other users.

If we reasonably believe that a user has violated these terms, we may restrict or terminate their access to the website or use of related services.

7. Governing Law

These terms and the relationship between you and MCKENZIE SEXY LLC arising from this website or product transactions shall be interpreted and governed by the laws of the State of Alaska, USA, to the extent permitted by applicable law, without regard to conflict of law principles that would require the application of the laws of another jurisdiction.

Nothing in these terms limits any non-waivable rights that consumers may have under the laws applicable in their location.

8. Dispute Resolution

In the event of a dispute between you and MCKENZIE SEXY LLC regarding this website, orders, products, or services, the parties shall first attempt to resolve the matter through friendly communication and good-faith negotiation. If a dispute cannot be resolved through negotiation, and to the extent permitted by applicable law, the parties may choose to resolve it via the following methods:

Informal negotiation: The parties first attempt to resolve the issue through direct communication;

Mediation: The parties may resolve the dispute through mediation by an independent third party, whether voluntarily or as required by law;

Court litigation: If other methods fail, either party may file a lawsuit in a court of competent jurisdiction.

Any method of dispute resolution is subject to applicable law. Nothing in these Terms shall be construed as depriving consumers of any non-waivable rights to which they are entitled by law.

9. Limitation of Liability

To the maximum extent permitted by applicable law, MCKENZIE SEXY LLC and its officers, employees, agents, or service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

Use or inability to use this website;

Use or inability to use products;

Delivery delays;

Issues with third-party services or websites;

Events beyond our reasonable control;

Losses arising from a user’s violation of these Terms.

To the maximum extent permitted by law, our aggregate liability arising directly from a specific order or product shall not exceed the amount you actually paid for the products in that order.

However, this limitation of liability does not apply to liability that cannot be limited or excluded under applicable law.

10. Force Majeure

We shall not be liable for any delay or failure to perform our obligations due to events beyond our reasonable control.

Such events include, but are not limited to, natural disasters, extreme weather, fire, power outages, war, government actions, public health emergencies, transportation disruptions, logistics delays, network failures, or other circumstances that could not be reasonably foreseen or controlled.

11. Modification of Terms

We may modify these Terms due to changes in our business, changes in laws and regulations, or for other necessary reasons.

Updated Terms will be posted on this website, with the latest effective date indicated on the page.

Your continued use of the website after the Terms have been updated constitutes your acceptance of the updated Terms, except where applicable law requires otherwise.

12. Severability

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.

13. Contact Us

If you have any questions regarding these terms, your order, or the products, please contact us.